Fastweb Cancellation Form

How to Cancel Your Fastweb Subscription: A Step-by-step Guide

Are you planning to cancel your Fastweb subscription? Look no further! This article will guide you through the process of deactivating your internet service with Fastweb, highlighting the necessary steps and potential costs involved.

Why Cancel Your Fastweb Subscription?

You might be wondering why anyone would want to cancel their Fastweb subscription. Perhaps you’re unhappy with the service quality, or maybe you’ve decided to switch to a different provider. Whatever the reason, we’ll walk you through the process of deactivating your account and any subsequent steps.

What You Need to Know

Before starting the cancellation process, it’s essential to understand that Fastweb has specific requirements for deactivating services. Make sure you follow these guidelines carefully to avoid any potential issues:

• You must cancel your subscription within 14 days of activation.
• Failure to return equipment provided by Fastweb may result in additional costs or penalties.

Step-by-step Guide to Cancellation

Here’s a step-by-step guide on how to cancel your Fastweb subscription:

1. Check Your Contract: Review your contract to see if there are any specific requirements for cancellation.
2. Fill Out The Disconnection Form: Download and fill out the disconnection form from the Fastweb website. Make sure to include all necessary information, such as your account details and reasons for cancellation.
3. Submit The Form: Submit the completed form via PEC (Post Electronic Certification) or email it to the designated address.

What Happens After Cancellation?

Once you’ve submitted the disconnection form, Fastweb will process your request. Here’s what you can expect:

• Your internet service will be deactivated within 10-15 days.
• You’ll need to return any equipment provided by Fastweb.
• Failure to do so may result in additional costs or penalties.

Costs Involved

There are potential costs associated with canceling your Fastweb subscription. Be aware of the following:

• Deactivation fee: 29.95 Euros (inclusive of VAT)
• Refund for discounts or bonuses enjoyed during your subscription period
• Penalties for failing to return equipment within the specified timeframe

Mobile Line Cancellation

If you’re canceling a mobile line, follow these steps:

1. Fill Out The Disconnection Form: Download and fill out the disconnection form from the Fastweb website.
2. Submit The Form: Submit the completed form via PEC or email it to the designated address.

Troubleshooting

If you encounter any issues during the cancellation process, don’t worry! Contact Fastweb’s customer service department for assistance:

• Call the dedicated phone number (192-193)
• Visit the official website or social media channels

Conclusion

Canceling your Fastweb subscription may seem daunting, but by following these steps and guidelines, you’ll be able to complete the process smoothly. Remember to carefully review your contract and ensure you comply with all necessary requirements.

Frequently Asked Questions (FAQs)

• Q: What happens if I cancel my Fastweb subscription within 14 days of activation?
  A: You can cancel your subscription without any penalties or costs.
• Q: Do I need to return equipment provided by Fastweb when canceling my subscription?
  A: Yes, you must return all equipment provided by Fastweb to avoid additional costs or penalties.
• Q: Can I cancel my mobile line separately from my internet service?
  A: Yes, you can cancel your mobile line separately. However, ensure you follow the specific steps and guidelines for mobile line cancellation.