How to Get a Call From Sky

As a subscriber to Sky’s pay TV service, you may encounter issues or need assistance with your subscription. In this article, we will guide you through the process of contacting Sky and getting help from their experts.

Understanding Your Options

If you are not already a client of Sky, you can still contact them to get help with subscribing to their services. On the other hand, if you are already a client, there may be situations where you need assistance with your subscription or require the intervention of a technician. In this case, you can also reach out to Sky for help.

Contacting Sky

To get in touch with Sky, you can follow these simple steps:

1. Visit The Sky Website: Go to the Sky website and click on the “Bid” button.
2. Select Your Bid: Choose the bid that corresponds to your needs (Bid TV or Bid Sky WiFi).
3. Click on “Proceed”: Click on the “Proceed” button.
4. Call Sky: Click on the “We’ll call you Sky” button located in the top right corner of the page.

How to Call Sky And Get Help

If you need assistance with your subscription or require help with a technical issue, you can call Sky’s customer service number (170) for free from 8:30 AM to 10:30 PM. If your phone line does not allow you to make this call, you can also use the green number 800 918 918.

Sky Expert Service

If you need assistance with a technical issue or require the intervention of a technician at home, you can use Sky’s Expert service. This is a paid service that costs €90. If you are a client of Sky Q Black, My Sky, or another decoder, this service may be available to you.

Alternative Solutions For Contacting Sky

If you are unable to contact Sky through their customer service number, there are other alternatives you can try:

• Sms: You can send an SMS to the number 39 39 100 400 to get help with your subscription. The cost of this service is borne by the operator used.
• Online Assistance: You can also get online assistance through Sky’s website, where you can find a section dedicated to contacts and a chat feature.
• Visit a Sales Point: If you prefer to visit a physical location, you can go to one of Sky’s sales points to speak with an expert.

Conclusion

In conclusion, contacting Sky is a straightforward process that can be done through various channels. Whether you need help with subscribing to their services or require technical assistance, Sky has experts available to assist you. Don’t hesitate to reach out for help – it’s just a call away!

Frequently Asked Questions (FAQs)

1. How do I contact Sky if I’m not already a client?
   You can visit the Sky website and follow the steps outlined above.
2. Can I get technical assistance from Sky even if I’m not at home?
   Yes, you can request assistance with a technician who will come to your home to resolve any technical issues.
3. How much does it cost to use Sky’s Expert service?
   The cost of this service is €90, but clients of Sky Q Black may be eligible for a discount.
4. Can I get online assistance from Sky?
   Yes, you can get online assistance through Sky’s website, where you can find a section dedicated to contacts and a chat feature.
5. How do I contact Sky if I’m unable to call them on the customer service number?
   You can try contacting Sky using one of their alternative channels, such as sending an SMS or visiting a sales point.